Our servers are located in the NAP Of The Americas, in Miami Florida. Nap of the Americas is one of the most impressive datacenters in the world. This datacenter uses a state-of-the-art environmental control system that regulates temperature and humidity levels throughout the facility. The server rooms are the heart of the facility. Here, bunker-style construction provides for non-stop operations and protection of your e-business infrastructure. The only entrance to the server rooms is through highly secured entryways, protected with palm scanners, Card-Key and keypad locks. State-of-the-art fire supression & electric systems prevent any fire or power surges from disrupting server operations.
With 750,000 sqft of datacenter space, it has everything necessary to withstand the worst hurricanes possible. No windows, 12 million pounds of concrete and steel ballast on the roof alone, a record 100,000 square foot PSI beam and concrete slab was poured as its foundation, is located outside the 100 year flood zone and, of course, is able to withstand a Category 5 Hurricane. In case of massive power outages, there are 6 massive generators in the upper corners of the building with almost 200,000 gallons of diesel fuel storage! The roof slope is designed to aid in drainage of floodwater in excess of 100-year storm intensity assisted by 18 rooftop drains. Our equipment is located on the 2nd floor and up which is 32 feet above sea level (ground floor is already 14 feet above sea level)
The facility uses CISCO-only routers and switches setup for redundancy and reliability. We are connected by premium tier-1 carriers such as InterNAP which ensure 100% network reliability. This translates into faster downloads and better reliability for our customers
Our servers run only Dual Opteron, Dual XEON or Pentium 4 processors for maximum efficiency. A minimum of 4GB of server-grade DDR RAM is fitted into each of these machines. Our web servers run top-of-the-line Ultra320 SCSI hard disks (faster, more reliable and efficient than SATA Hard Disks) in a RAID1 or RAID5 configurations. This means all our systems can tolerate at least 1 hard disk failure with no downtime. All our servers are backed up to secure NAS servers every 24 to 48 hours. This along with RAID ensures that your data is more safer with us than on your hard disk! We use powerful internal CISCO routers and firewalls to maintain network security and protect our systems from harmful internet traffic.
Proactive monitoring, regular maintenance, security audits and a super cautious approach helps ensure that a technical problem never develop on our servers. We hire only the very best and most experienced System Administrators to take care of our systems. This along with our excellent hosting facility, network and hardware has helped us maintain 99.9% uptime since our launch.
With complete customer satisfaction being our ultimate goal, you can always expect the very best from us. Our customer support system has been streamlined so that you get the very best answer in the minimal amount of time. We offer great services such as Microsoft SQL Server, SSL, Anonymous FTP, Cold Fusion MX, Dedicated IPs, etc. for free while our competitiors charge for them.